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Frequently Asked Questions

How do I know if I’ll like my custom illustration?

Provided you have supplied photos showing a fairly good likeness of the persons, places, and things, and you have given me sufficient information about what you want in your customized illustration, I am confident you will be very pleased with the results! I take pride in my work, and it is important to me that my customers are satisfied, so if for any reason you are not happy with your illustration, please contact me, and I’ll see what I can do to make it right.

What about payment?

Your payment can be securely made up front via PayPal before any work gets started.

Please email mark@imagination-illustrations.com specifying your deadline for receiving your final customized illustration. Please note that orders are accepted subject to workload.

How long will it take to receive my customized illustration?

That depends on which type of customized illustration you choose – Black-and-White or Color, and on the volume of orders received. Customized illustrations sent by e-mail usually arrive well within 5 days. If we send your customized illustrations by snailmail, of course it will take a little longer, usually arriving within 10-14 business days. If you have a specific date you wish to receive your illustration by, please let me know ahead of time, and I will do my best to meet that deadline.

How long does a typical customized illustration take?

The average turnaround time from sketch to final art is 2-14 business days. More detailed illustrations, depending on complexity and rendering, are on a project-by-project basis. If you have a specific date you wish to receive your illustration by, please let me know and I will try my best to meet that deadline.

What kind of photos can I send you, and how do I send them?

You can upload your digital photographs/files in the order form on the Order page.


If you need to send a physical photo, please snailmail at least a 5×7 size if at all possible, and send them in a return self-addressed stamped envelope so that I can get them back to you when the project is completed. Send them to P.O Box 462 Nashville In 47448.

How much does a customized illustration cost?

Black-and-White customized illustration: $89.00 for one person in the illustration
($10.00 for each additional person included in the illustration)


Color customized illustration: $139.00 for one person in the illustration

($10.00 for each additional person included in the illustration)


Shipping is FREE for all custom illustrations.

Do you charge for Shipping and Handling?

No, shipping and handling costs on all custom illustrations is completely free.

Are the customized illustrations copyrighted?

© Imagination-Illustrations

I retain all rights to each piece of art I create. Please ask for permission to use in any manner other then for personal display.

What can I have in my customized illustration?

You can include anything you want! Any themes, backgrounds and props can be incorporated into the illustration to make it more personal – I can create illustrations to suit work, interests, sports, hobbies, graduations, birthdays, retirements, promotions, special events, etc. This is your unique, personalized illustration. You can also add a personal message as part of the piece, if you wish.

Are all your customized illustrations hand-drawn?

Yes, all my customized illustrations begin as hand-drawn sketches. After each sketch is done, I then ink it in black permanent ink and do some fine-line finessing. Then I scan all that into Photoshop, and do some tweaking to make sure everything is ready for coloring. I then color it, either in Photoshop or Corel Painter.